Terms & Conditions

Welcome to Chiniya Badam (“we,” “us,” “our”).
These Terms & Conditions govern your use of our website [yourdomain.com], including all orders placed through it.
By accessing or using our website, you agree to comply with these terms.
If you do not agree, please do not use the site.

1. General Information

• Chiniya Badam is an e-commerce platform that sells products such as dry fruits, spices, and other related goods.

• We reserve the right to modify, suspend, or discontinue any part of the website or products at any time without prior notice.

• You must be 18 years or older to make a purchase on our website.

2. Account Registration

• To place an order, you may need to create an account by providing accurate and complete information.

• You are responsible for maintaining the confidentiality of your account credentials.

• We are not liable for any loss or damage arising from unauthorized access to your account.

3. Product Information

• We strive to display accurate product descriptions, images, and pricing.

• However, minor variations in color, size, or packaging may occur due to display differences or supplier changes.

• Prices are subject to change without notice.

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

4. Orders & Payments

• Orders are confirmed only after successful payment.

• We reserve the right to cancel or refuse any order if:

  • Payment authorization fails,

  • The product is out of stock,

  • There is an error in product information or pricing.

• Payments are processed securely through trusted third-party payment gateways such as Razorpay, Paytm, etc.

5. Shipping & Delivery

• We aim to deliver orders within the estimated time displayed at checkout.

• Shipping delays may occur due to unforeseen circumstances.

• You will receive tracking details once your order has been dispatched.

• Delivery timelines vary based on your location.

6. Return & Refund Policy

• Returns and refunds are governed by our [Returns Policy].

• Customers must initiate a return request within the specified return window.

• Products must be unused, unopened, and in original packaging for eligibility.

7. Cancellation Policy

• Orders may be cancelled before dispatch by contacting customer support.

• If the order is already shipped, you may follow the return process after receiving it.

• Refunds for cancelled orders will be processed within 5–10 business days.

8. Intellectual Property

• All website content—including logos, product images, text, graphics, and designs—is the intellectual property of Chiniya Badam.

• You may not copy, reproduce, or distribute any content without our written consent.

9. User Conduct

You agree not to:

• Use the website for fraudulent or unlawful purposes.

• Upload or transmit viruses or harmful code.

• Post offensive, defamatory, or misleading content.

• Attempt to interfere with website security or server operations.

10. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our total liability for any claim shall not exceed the amount paid for the product purchased.

11. Third-Party Links

• Our website may contain links to third-party sites.

• We are not responsible for the content or policies of those external websites.